MUKUL GARG. Closing the Loop: Engineering Customer-Centric Products Using Support Logs and CSAT Signals . International Journal of Scientific Research in Computer Science, Engineering and Information Technology, [S. l.], v. 10, n. 5, p. 1097–1099, 2024. DOI: 10.32628/CSEIT25113367. Disponível em: https://www.ijsrcseit.com/index.php/home/article/view/CSEIT25113367. Acesso em: 2 aug. 2025.